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F.A.Q

1How do I place an order?
Custom printed & personalized order will be charged immediately after placement of the order. Placing your order online is easy. Just select the quantities, color and options for the items your are ordering, enter your wording and then complete check out. Additional details about placing your order are listed below. If you need any help at all along the way, don’t hesitate to contact us via email and we’ll be more than happy to guide you through!
2Proofing Process
Our personalized proofing process is what makes ordering with wuava unique. Our designs will be custom designed just for you by a one of our talented member of our design team. You will be in touch with us via email, you will have an accessible point of contact for questions, proofs changes or anything else you might need throughout the process. You will have four rounds of proofs included with your order via email, Additional revisions are invoiced at 16$ per round
3Shipping / Production options
Orders are normally shipped within 8 to 15 days of our receiving the. Some require a bit longer, depending on the process involved and stock availability. Shipping options will arrive 3 to 5 business days after de production
4Returns & Refunds
Wuava cannot provide refunds for customer mistakes, changes in event information or event cancellation. Prior submitting a print order the customer must verify accuracy of text and event information. Wuava will reserved the right of reprinting some or all the order at no additional cost when damage or lost items.